The rapid acceleration of digital transformation has boosted customer insight to the top of technology and data operations priorities. To...
Over the past few years, RevOps has taken the spotlight in revolutionizing companies. It’s one of the most important trends...
It may sound counterintuitive, but customers aren’t in the market for products or services. They’re in the market for relationships...
With the incredible amount of coverage and noise ChatGPT has created recently, it’s a sure bet you’re hearing more and...
As enterprises have digitized customer journeys to improve business outcomes, the stack of applications they rely on to communicate with...
At their heart, most modern enterprises are pragmatic. And while nearly all strive to embrace short- and long-term strategic planning,...
No matter what industry you’re in, you’re increasingly reliant on the vast volumes of customer and deal data you gather...
Most enterprises invest in CRM to establish a shared repository for the vital—and valuable—customer data gathered in the ordinary course...
When it comes to timely technology improvements, the price of doing nothing is high. Consider Southwest Airlines. After decades in...
In the world of data, it can be challenging to stay abreast of the lightning-fast evolution as yesterday’s burning concern...