If you’re interested in any of these new capabilities, please contact the Riva Success Team.
Visit our knowledge base to learn more, get the details from our screenshots and accompanying deep dives on each feature and configuration, and understand who is affected.
Riva Insight 2022.1 on KB
Important Notice: Internet Explorer End of Life and Edge Chromium (WebView2) Support
Insight version: Windows Add-in
The Riva Insight Windows add-in now supports Edge Chromium (WebView2) as the embedded browser within Outlook. This follows Microsoft’s and Salesforce’s announcements that they are ending (or have ended) support for Microsoft Internet Explorer, also ending support for Microsoft Internet Explorer with Riva Insight. Using Edge Chromium is especially recommended for anyone connecting to Riva Insight through Login with Salesforce.
Learn more about the end-of-life notices, determine whether they impact you, and the requirements to upgrade here.
(Unless specified, all the features listed above apply to all CRM and Email platforms supported by Riva and for all deployment options.)