Security is built into everything we do. Riva takes care of encryption, access controls, and compliance so your data stays protected every step of the way. We also undergo regular third-party audits and certifications to make sure our practices meet, and often exceed, industry standards. 

Riva is certified across a wide range of global security and privacy standards — including SOC 2 Type 2, GDPR, CCPA, ISO 27001, and many more. These certifications are proof that our systems and processes are designed to protect your data, especially if you work in a highly regulated industry.

No. Riva doesn’t hold onto your private data. Our platform simply passes data between your CRM and connected tools. We only keep minimal metadata (like timestamps or record IDs) needed to keep things running smoothly.

Yes. Riva is built to support organizations in regulated industries. We keep up with evolving rules around data privacy and protection, including HIPAA, SOX, GDPR, and others, so your systems stay in compliance and your teams avoid costly surprises.

We use a shared responsibility model. Riva handles encryption, permissions, and secure data transfer. Your cloud provider handles physical storage and infrastructure security. And your team manages how data is collected, used, and shared internally. Everyone plays a role, and we make sure our part is airtight.

Riva doesn’t store the customer data you sync. Riva acts as a pass-through system, moving emails, meetings, and CRM data between platforms without storing the actual content. We only keep a small amount of metadata (like IDs and timestamps) to make syncs work properly, and limited log data to help with troubleshooting.