Tune in to the Riva Rev-Tech Revolution Podcast and meet some of the brightest stars in the universe of revenue data and technology. During each episode, we’ll explore the strategies, technologies, and revenue data solutions at work in some of the most exciting and influential companies in today’s data-driven business environment. You’ll learn firsthand how you can leverage their innovations to build customer satisfaction, improve internal communication, and drive revenue growth.
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Ken sits down with Leslie Parnell, a seasoned treasury management professional, as she recounts her extensive experience in the banking sector, from leading customer service at Bank of America to heading treasury management at Simmons Bank. In this episode, Leslie discusses the pivotal technological shifts that transformed banking operations, the vital role of listening to…
This episode of the Riva Rev-Tech Revolution podcast features Victoria Savio, a seasoned veteran in the financial services industry. We delve into the world of data enablement and Victoria’s role in leading a team dedicated to streamlining operations and driving revenue through technology. The conversation explores the challenges and rewards of balancing reactive problem-solving with…
On today’s episode of the Rev-Tech Revolution, we have Tim Brown, Chief Information Officer of Johnson Financial Group. Join him and host Ken Lorenz (our Vice President of Global Sales) for an impactful discussion on balancing insights and innovation with trust, leveraging technology to enhance customer experience, and embracing the latest trends in Financial Services,…
On this episode of the Revtech Revolution, we have Top Sales Leader Justin Michael for an in-depth discussion on future tech in sales and rev ops. Justin predicted major innovations like GPT and generative AI years ago in his bestselling book Tech Powered Sales. We dive into personalization at scale, training SDRs for C-Suite conversations…
Join us as Dr. Howard Dover joins Betsy to discuss the key ideas from his book “The Sales Innovation Paradox,” including why companies struggle to achieve efficiency gains from new sales technologies. We explore the innovation adoption cycles faced by customers, sales reps, and companies and how they create inertia hampering performance improvements. Guest: Dr….
Today, Betsy is speaking with Sajan Gautam, CISO at Arvis Bank. Join us as they discuss leveraging AI for threat detection, establishing customer trust through data security, and the importance of cross team collaboration on cybersecurity awareness. Let’s get started on the RevTech Revolution. Guest bio: Sajan Gautam is the Chief Information Security Officer (CISO)…
Today, Betsy is speaking with Mary Purk, Managing Director of the AI and Analytics Research Center at Wharton. Join us as Mary discusses leveraging AI and analytics to enhance the customer journey, overcoming resistance to new technologies, and bringing more diversity into revenue operations roles. Guest Bio: As the Executive Director of Wharton AI & Analytics…
Today, Betsy is speaking with Jonathan Fianu, Director of Global Revenue Operations and Business Development at ComplyAdvantage. Join us as Jonathan shares insights from his unique career journey, from entrepreneur to sales leader to RevOps executive. Betsy and Jonathan also discuss key RevOps topics like architecting flexible teams, establishing data benchmarks, and leveraging AI. Guest…
Today, Betsy is speaking with Stephen Diorio, a renowned RevOps expert, and author of the book “Revenue Operations: The 21st Century Commercial Model.” Join us as they discuss the most pressing topics in the world of Rev-Tech, including customer data fragmentation, the importance of data monetization, and the challenges of managing tech debt. Guest Bio:…
In today’s conversation, Betsy is joined by Saul Garcia, the Vice President of Revenue Operations at Health Recovery Solutions. Join us as they discuss Saul’s journey from SalesOps to RevOps, the power of curiosity in delivering valuable insights, and the exciting possibilities of AI for automating sales and marketing operations. Saul Garcia is a people…