Turn Interactions Into Intelligence

Riva captures emails, meetings, and more to power a complete Customer 360 in your CRM, equip AI tools with the data they need to make an impact, and turn everyday activity into insights you can trust.

See It In Action

Trusted by Fortune 500 Companies

Return On Investment

352%

40,000 +

Hours saved per year

200 +

Global financial service organizations trust Riva

2,000 +

Successful security reviews

Our Solutions

Capture Insights for Impactful Client Engagement

Calendar Sync and Email Capture

Capture relevant emails, contacts, and calendar data in your CRM to build a complete view of your customer, manage compliance, and empower your AI tools. 

  • Configure data policies to meet unique enterprise requirements 
  • Bi-directional sync of your inbox, calendar, and CRM 
  • Sync to custom CRM objects 
  • Manage complex objects like recurring events 

Insight Side Panel

View and update CRM data from inside your inbox to access client intelligence without switching tools: 

  • AI assistant to automatically suggest, update, and create new CRM records 
  • Access insights directly from your inbox 
  • Create and update records with the click of a button 
  • Enrich CRM records with contextual data from your email or calendar to relevant records 

Scheduling

Share real-time advisor availability and automate scheduling to improve customer experience. 

  • Real-time availability in automated booking experience 
  • Round-robin style booking supported for team management 
  • Personalized booking sites for users 
  • Configurable meeting types, descriptions, and timings 

Client Engagement

Engage clients are scale with personalized, proven emails to drive business results. 

  • Share top-performing templates with advisors for effective outreach 
  • Build and send client emails at scale in minutes 
  • Automatically build contact lists from filtered contacts in the CRM 
  • Monitor performance for performance optimization 

Integrations

Connect the Tools You Rely On

Riva works where you do, connecting Outlook and other core systems to your CRM. That means fewer silos, better data, and stronger collaboration.

Why Leading Enterprises Choose Riva

Built for Trust

Protecting client data is fundamental. Riva is built for highly regulated industries, ensuring privacy, security, and compliance are never compromised, and you can unlock value from your data with confidence.

Built for Enterprise

Riva is purpose-built for complex enterprises, with the configurability, scale, and features large organizations demand. Our platform integrates seamlessly with existing systems, supports enterprise-grade requirements, and allows AI tools to deliver measurable value.

Built on Expertise

With deep roots in finance, insurance, and life sciences, we understand the complexity of regulated industries. From enabling your AI solutions to embedding client focus into every workflow, Riva combines industry knowledge with forward-looking technology to help you stay ahead.

Delivering Value in Complex Industries

Riva is purpose-built to support large enterprises within highly regulated and complex industries.

What Global Leaders Say About Riva

"Effortless! Our advisors don’t have to change the way they work – they aren’t even aware that Riva is wrangling our client data across applications in the background. They have data they can trust in the applications they work in every day – and they no longer have to re-enter data!"

Executive Vice President and Chief Information Officer, Leading Boston-based Hedge Fund Firm

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"Riva has helped us mitigate the risk of losing the trust of our valuable high net-worth clients. 35,000 of our bankers and wealth managers no longer need to waste time toggling between systems. Instead, they are able to focus on providing our clients with stellar customer experience and a very personalized customer journey at every touchpoint with our organization."

Program Manager, CRM, US Multinational Investment Bank

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“One of the key reasons we selected Riva was for [its] ability to scale across large numbers of users within our consumer bank as well as large populations of users across other related business units.”

Program Manager, CRM Strategy, Global Investment Bank with 70 Offices in 15 Countries

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Unlock Client Data. Elevate Client Experiences.