Smarter Scheduling and Student Engagement for Higher Education
Make it easier for advisors and students to connect. Riva brings your calendar and CRM together to simplify booking, personalize outreach, and give teams real-time insight into every interaction, without all the manual effort.
Trusted by Fortune 500 Companies
Make Student Support More Efficient, Scalable, and Connected
See the Full Picture of Student Engagement
Riva automatically syncs appointment details, calendar activity, and meeting notes to your CRM, so advisors and staff always have an up-to-date view of every student. It’s easier to collaborate across departments and give students the support they need, faster.
Keep Scheduling Simple and Reliable
No more double bookings or missed appointments. Riva keeps calendars synced with Salesforce Scheduler and reflects everything — PTO, personal meetings, recurring sessions— automatically, so availability is always accurate.
Take the Busywork Off Advisors’ Plates
Advisors get mobile access to calendar details, appointment info, and CRM insights, all in one place. That means less tool-juggling and more time for what matters: helping students succeed.
Tools That Help You Stay Focused on Students
Work Smarter Right Inside Outlook
View and update student records, take meeting notes, and manage your calendar, all without leaving Outlook.
Personalize Outreach at Every Stage
Use templates, email bursts, and automated cadences to send the right message at the right time. With built-in analytics and AI assistance, it’s easy to stay consistent and meaningful across the student journey.
Make Booking Easy for Students
Let students book time with the right advisor using personalized links, embedded booking options, and custom intake forms. Riva Bookings gives them a smooth experience and gives your teams the info they need, up front.
What Our Customers Say
“We have had an exceptional experience partnering with Riva. Their team worked closely with us during our complex custom implementation, which involved synchronizing multiple Outlook tenants to Salesforce to support our staff using Student Success Hub. Their integration provides a seamless calendar and appointment booking experience. Riva consistently provides quick, responsive support, ensuring our needs are met promptly and effectively. Their expertise and dedication have been instrumental in helping us achieve the goals of our Advise USC Program, making them an invaluable partner in our journey.” – Ryan Rozan, Technical Project Manager & Provost IT at University of Southern California
Learn More About Our Riva Modules
Scheduling
Share real-time advisor availability and automate client scheduling to improve customer experience.
Insight Side Panel
View and update CRM data from inside your inbox to access client insights without switching tools.
Email Templates
Use pre-approved templates to draft consistent, effective emails quickly.
Email Capture
Capture emails as they hit your inbox and add them to the right CRM records for better client insights.
Contact Management
Identify and create new contacts from email participants to keep CRM data accurate and complete.
Calendar Sync
Connect calendars and meeting data to the CRM for a complete record of activity.
Email Bursts
Send personalized one-to-many messages using CRM data without leaving your email client.
Sales Cadences
Create and manage step-by-step outreach sequences with built-in timing and automation.
Unlock Client Data. Elevate Client Experiences.
