As a global company serving the data integration needs of large enterprise companies, Riva has developed a comprehensive understanding of privacy regulations throughout the world. From industry-specific regulations like HIPAA and Sarbanes-Oxley to geographic regulatory frameworks like the EU’s General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), we routinely monitor changes in law and policy, and update our solutions to protect our clients from the risk of sanctions – and reputation damage. We view compliance with privacy regulations as a core competency, and a natural extension of the work we do to improve our clients’ relationship with – and use of – sensitive customer data. 

As a core principle, the Riva Engine was designed as pass-through architecture and its components do not cache or store any private information for opportunities, cases, quotes, projects, contacts, accounts, appointments, etc. at any time. This information is retrieved, received, converted, transformed, and transmitted with only metadata (like unique record database IDs, modification data time stamps, and item change revisions) being stored. Client metadata is kept in persistent storage unique to each user and can not be used to build or restore previously synchronized information.

Robust Data Security

Riva is determined to meet or exceed industry-specific requirements. We earn and maintain a long list of third-party certifications validating our commitment to privacy and security.

Industry Specific Compliance

We specialize in data solutions for regulated industries and tailor our solutions to ensure compliance at scale. As a result, our clients avoid sanctions, watchlists, and the threat of reputation damage.

Riva Privacy Resources

Commitment to privacy is a core value at Riva. Our solutions are designed to protect your data and give you control over its access. The policies that govern our collection and use of customer data can be found in our legal section.

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