Many Riva customers are leaders in highly regulated industries like finance, healthcare, and government. As a result, they are subject to strict, continuously evolving regulatory guidelines that govern their relationship with and use of customer data. These regulatory schemes require specific data handling protocols, encryption standards, and more in their effort to protect from data breach and misuse.

As the data integration partner responsible for facilitating customer information flow between business CRM and applications like email, calendar, contacts, and tasks, Riva is responsible for monitoring data flows and ensuring compliance for use throughout the enterprise.