If you are a Riva customer who needs support with our platform or any of the products and features on it, we want to help. Contact us, and you’ll find the support you need, provided by the dedicated, knowledgeable members of our live support team.

The Answers You Need - When You Need Them.

Can’t find what you are looking for in our Resource Center? Fear not, we have an award-winning support team at your service.

You can start a support ticket by filling out the form below. This will put you in touch with a real human – a highly skilled one at that.

You can also call us from anywhere, worldwide: 1 (780) 423-4200.

We are at your service Monday-Friday, 24 hours a day. We do take a break on the weekends (unless you purchased an Enterprise Support package), so if you submit an issue on Saturday or Sunday, please be patient with the delay.

Need to talk to us for a different reason?

We have locations all across the globe and would be happy to help.

Riva Canada (HQ)

103, 10301 – 109 Street
Edmonton, AB  T5J 1N4

Phone: 780.423.4200 

Riva USA

440 North Wolfe Road
Sunnyvale, CA 94085

Phone: 408.675.5015