We’re thrilled to announce the release of Riva 2025.1, packed with exciting updates. These enhancements are designed to streamline your workflows, improve performance, and help you get the most out of your CRM tools. 

What’s New in Riva – 2025.1 Release?

Exciting Enhancements to Sales Engagement, Riva Insight, and Riva Sync  

Riva 2025.1 is revolutionizing productivity with automated scheduling, smarter CRM integration, and more. Explore the latest upgrades across the Riva suite: 

Riva Sales Engagement

  • Round Robin Booking Links – Ensure seamless, high-volume meeting scheduling with dynamic host assignment for better collaboration and workload distribution.
  • Enhanced Email Open and Click Tracking – Gain deeper insights with dedicated toggles for tracking opens and link clicks.
  • Performance Upgrades and Bug Fixes – Enjoy improved email analytics, faster performance, and enhanced stability. 
Read Full Release Notes Here

Riva Insight  

  • Web Add-in Transition to Microsoft Graph – All default connections now use Graph, improving stability and security.  
  • Accessibility Enhancements – Better screen reader support and full functionality for keyboard-only users.  
  • Customizable Event Card – “Track” and “Quick Track” buttons are now hidden by default but configurable via support.  
  • Configurable Track and Send Option – Disable Track & Send for new emails or meeting invitations based on your organization’s needs.  
  • Multiple Insight Configurations for the Same Salesforce Org – Enhanced flexibility in Salesforce integration. Read more here.    
Read Full Release Notes Here

Riva Sync  

  • Streamlined User Management in Riva Cloud – Enable, disable, or add users without disrupting sync policies, reducing manual work.  
  • Improved Graph Calendar Sync – Enjoy optimized batch processing for better performance and fewer sync errors.   
Read Full Release Notes Here