EDMONTON, AB – October 5, 2020 – Riva and Silverline are featured in the October issue of BOSS Magazine in an article focused on helping healthcare organizations create better customer experiences.
Riva and Silverline partner to deliver a true “Patient 360” to Healthcare and Life Sciences enterprises across the globe. Riva works with customer data behind the scenes to create a seamless, easy healthcare experience. The Riva Engine, our data ops platform, delivers secure and scalable application interoperability to staff members so that patients see them as true partners in the healthcare system.
Silverline is a Salesforce Platinum Cloud Alliance Partner, headquartered in New York City, with experienced, innovative consultants nationwide. They are focused on providing advisory, implementation, and ongoing managed services.
Silverline’s results-driven methodology leverages best practices acquired by over 1,200 implementations, with a dedicated focus on Healthcare and Financial Services. Silverline operates across various healthcare-industry sub-segments, including providers, payers, medical devices, and life sciences.
Riva offers innovative technology and data operations to help sales, marketing, and service professionals in regulated industries deepen customer relationships and meet strategic goals.
Our Relationship Engine securely and intelligently conditions, curates, and synchronizes customer data so that it gets placed into the right context – whether that is a long-term relationship, a busy inbox or calendar application, or a complex multi-platform enterprise environment.
Riva’s solutions make leading CRM platforms and business applications like Outlook, Exchange, and Google Workspace interoperable – securely and at scale. By doing so, we deliver reliable, compliant, and actionable Customer 360 to 850+ global enterprises.