Last month, Riva was pleased to be featured in The Canadian Business Quarterly Magazine. The CBQ provides in-depth views of business and economic development issues taking place across the country. In this article, we share our thoughts on the transition from shareholder to consumer capitalism, and how customer data is accelerating corporate transformation.
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Riva International: From Shareholder to Consumer Capitalism, How Customer Data Operations Is Accelerating Corporate Transformation
Canadian Business Quarterly
March Edition
The concept of shareholder value capitalism is attributed to several notable economists and embraced as conventional wisdom by Western culture in the mid-1970s. This philosophy placed corporations, their profits, and ultimately shareholder returns at the economic center of the universe. After decades of broad acceptance, it’s starting to fall out of favor… <<read more>>