LAS VEGAS, NV – February 25, 2017 – The Stevie Award program has become one of the most coveted recognitions bestowed on a business today. The finalists in the Stevie® Award Customer Service Department of the Year category deliver exceptional customer service.
That’s why we’re thrilled that Riva has been recognized and honored with a 2017 Bronze Stevie Award for Customer Service Excellence. Riva’s Client Success Team has earned a 98% satisfaction rating on average for the past two years in a row, and our client retention rate is 90% in a competitive market.
“The Stevie Awards for Sales and Customer Service are among the most competitive and fastest-growing of our awards programs,” said Michael Gallagher, founder, and president of the Stevie Awards. “The growth of the program illustrates the importance of the functions highlighted – sales, business development, and customer service – to successful enterprises of all types, and how integral recognition in these domains are to building and maintaining corporate reputations.”
About The Stevie Awards
Stevie Awards are conferred in seven programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, The American Business Awards, The International Business Awards, the Stevie Awards for Great Employers, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 10,000 entries each year from organizations in more than 60 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding workplace performances worldwide.
Riva offers innovative technology and data operations to help sales, marketing, and service professionals in regulated industries deepen customer relationships and meet strategic goals.
Our Relationship Engine securely and intelligently conditions, curates, and synchronizes customer data so that it gets placed into the right context – whether that is a long-term relationship, a busy inbox or calendar application, or a complex multi-platform enterprise environment.
Riva’s solutions make leading CRM platforms and business applications like Outlook, Exchange, and Google Workspace interoperable – securely and at scale. By doing so, we deliver a reliable, compliant, and actionable Customer 360 to 850+ global enterprises.