Riva’s industry-leading Relationship Engine creates a seamless bi-directional flow of customer data between CRM and other platforms like email or calendars, all the while fully complying with international security regulations like SOC1, SOC2, ISO 27001, GDPR and many others. It is one thing for us to say that some of the biggest banks in the world trust Riva for connecting their customer data across screens and complying with material non-public information (MNPI) regulations, completely another to be recognized by independent industry sources to be so!
APAC CIO Outlook, a leading magazine for data and security officials in the region, chose Riva as the cover story for their special Data Integration Edition in February 2022 and interviewed our CEO Aldo Zanoni on how we deliver continuous innovation in the field.
“Most often, customer data gets trapped in platforms that are not designed to support the initiatives of a customer-centric organization,” says Zanoni. “Data structures and compliance regulations are ever-evolving. We work daily, monitoring these changes and improving Riva Relationship Engine, to bring relationship insights at the fingertips of customer-facing teams at the right time, at the right place.”