See how Riva helps eliminate the risk of human error and takes email tracking to the next level with its innovative and automated conversation capture, follow, and enhanced email features.
Learn how to:
- Improve customer engagement with a 360-degree view of customer email conversations.
- Spend more time closing deals and less time manually tracking emails.
- Enhance customer data security and compliance.
- Keep email conversations organized in CRM.
- Riva’s value proposition
- Advanced email tracking
- Feature overview
Breakdown of Minutes
- 1:05 – Agenda
- 2:20 – Capitalizing on your CRM investment
- 4:22 – What Riva syncs
- 5:02 – Conversation Capture
- 6:45 – Industry trends
- 8:00 – Addressing the problem
- 9:07 – Interactions have evolved
- 11:47 – Account conversations
- 12:28 – Opportunity conversations
- 12:52 – Case and Contract conversations
- 13:08 – Single conversations
- 14:18 – All conversations
- 15:19 – Benefits of Conversation Capture
- 18:00 – Q & A