Our team continues to improve our products and processes to ensure Riva customers meet the highest privacy and security standards.

General Data Protection Regulation (GDPR) is an EU regulation that, as of May 25, 2018, requires businesses to protect the personal data and privacy of EU citizens for transactions that occur within EU member states. Riva is well prepared to help our customers meet these data privacy requirements.

Managing your Data Privacy

As with most companies that sell products and services, we collect personal information to support our sales, marketing and product delivery initiatives. This information is collected based on the Privacy Policy. This data is held in a number of systems that are owned, subscribed to, or operated on behalf of Riva. Whether you have attended a webinar, subscribed to a trial or created a support ticket, this information is held in confidence.

Under GDPR you are able to make different requests that must get a response within 30 days:

Please email privacy@rivaengine.com with all requests and we will get right back to you confirming the change in status of your personal data.