Riva Insight is a customer intelligence platform that enables users to search and view CRM data directly in their webmail, email client, or on their mobile device. Riva Insight empowers users with real-time, context-driven web searches and email tracking against CRM items, for example.
In this video you will learn how to install, use and manage Riva Insight. Although this user guide depicts Riva Insight for Salesforce and Outlook, it is also available for Microsoft Dynamics 365, SAP Sales Cloud (C/4HANA), Sugar, and NetSuite.