Getting Started

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What is Riva Insight?

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How does Riva Insight provide value for customers?

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Why did you create an Outlook and Notes plug-in?

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When will Riva Insight be available?

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What is the average size of a Riva Insight customer?

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What types of companies use Riva Insight?

How Riva Insight Works

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Does Riva Insight sync like Riva Cloud and Riva On-Premises?

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What does Riva Insight sync?

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Does Riva Insight extend to third-party data enrichment providers?

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Do users have the ability to track appointments or emails and relate them to specific contacts, opportunities, and accounts?

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How will Riva Insight integrate with Microsoft Office 365?

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How is Riva Insight different from traditional plug-ins?

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Is Riva Insight compatible with all versions of Notes?

Supported Systems

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What CRM systems do you support?

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What email applications do you support?

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Do you support Apple Mail (macOS)?

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Does Riva Insight support Terminal Services?

Security and IT

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Does the Riva Insight side panel obey all CRM security settings, including field-level security roles?

Pricing

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How much does Riva Insight cost?

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Are there third-party enrichment services included in the Riva Insight side panel, or are these services a separate subscription?

Forrester Study of Riva’s Transformative Impact: 352% ROI, less than 6 months to payback
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