Create CRM-Ready Intelligence From Every Meeting

Riva Meeting Intelligence integrates with the existing meeting tools your company trusts today, analyzes transcripts with AI, and provides in-depth, contextual intelligence and insights from both the transcript and client data in your CRM. Riva applies security features to transcripts so sensitive data is not accessible by the AI, giving your teams access to intelligence without the risk of live listening tools.

No. Meeting intelligence works in the background using approved recordings and transcripts. Attendees do not need to take notes, add a bot to the meeting, or change their workflow.

Yes. Admins can configure inclusion and exclusion rules at the team, role, or meeting-type level. Internal meetings, personal appointments, or sensitive sessions can be excluded from capture entirely.

Riva gives administrators control over which meetings are captured, which are excluded, and where meeting data is written in CRM. Role-based and department-level policies can be applied to help support record-keeping requirements in regulated industries, and Riva applies redactions to transcripts to ensure only appropriate data is accessible to the AI or in CRM.

Yes. Riva is SOC 2 certified and built for enterprise security requirements. Meeting content is processed and stored in accordance with your organization’s data policies.