EDMONTON, AB – December 3, 2021 – Riva, the leading customer data ops provider for enterprises in regulated industries, is proud to announce that it has achieved SOC 2 Type II compliance for the third year in a row. SOC 2 Type II attestation is a comprehensive, in-depth analysis of a company’s data controls over an extended period of time. It’s a deep dive into Riva’s solutions, people, policy, and processes.
SOC 2 was developed by the American Institute of Certified Public Accountants (AICPA) and is considered the gold standard of auditing procedures. Working with a SOC 2 compliant solution partner ensures your data is being managed securely and in line with requirements to protect the interests of your organization and client privacy.
“Security, privacy, and regulatory compliance are in our DNA. We make it our duty to follow stringent safeguards to provide the assurance our clients need. Earning our SOC 2 Type II attestation for the third year in a row shows our commitment to protecting our clients’ data. This year we expanded our service categories from one (security) to three (security, availability, and confidentiality) to give our customers even more confidence in Riva’s products and services,” – Stéphane Zanoni, Riva’s CTO.
About SOC 2 Designation
SOC 2 was created by the American Institute of CPAs to ensure the security, privacy, and confidentiality of customer data. SOC 2’s audit framework is a baseline that ensures service providers adhere to the proper handling, processing, and management of customer data. SOC 2 attestation is based on five trust service principles that companies must meet to be considered to achieve the designation. These five principles are Privacy, Security, Availability, Processing Integrity, and Confidentiality.
SOC 2 designation is issued by outside auditors who assess how well a company complies with the five trust principles based on systems and controls.
Riva offers innovative technology and data operations to help sales, marketing, and service professionals in regulated industries deepen customer relationships and meet strategic goals.
Our Relationship Engine securely and intelligently conditions, curates, and synchronizes customer data so that it gets placed into the right context – whether that is a long-term relationship, a busy inbox or calendar application, or a complex multi-platform enterprise environment.
Riva’s solutions make leading CRM platforms and business applications like Outlook, Exchange, and Google Workspace interoperable – securely and at scale. By doing so, we deliver a reliable, compliant, and actionable Customer 360 to 850+ global enterprises.