NEW YORK, NY – May 7, 2019 – Riva today announced at Salesforce World Tour New York that Riva has achieved AICPA certification through a SOC 2 engagement. Riva delivers intelligent CRM, calendar, and inbox integration for highly regulated industries – including financial, healthcare, and government. In an age of data privacy disruption, Riva’s Relationship Engine removes selling friction and ensure companies’ reputations are protected, and employees’ communications are kept private while maintaining enterprise security integrity.
This SOC 2 certification attests to Riva’s corporate governance maturity, established policies, processes, and procedures to implement its security-first strategy with Riva Cloud, Riva On-Premise, and related services.
To achieve SOC 2 certification, companies must demonstrate they adhere to, or exceed, the American Institute of Certified Public Accountants (AICPA) standards and prescribed industry security standards and best practices. This must be proven through the successful establishment of security and data handling requirements, controls, and success criteria. The company must demonstrate that it has implemented security compliance and integrity in all processes at all times. Riva’s SOC 2 certification adds another layer of confidence to its already secure offerings for enterprise customers.
Riva’s dedication to security is demonstrated, in part, by its quarterly third-party penetration testing and best-in-class technology solutions. This includes web application firewalls, intrusion detection and prevention, anti-malware, and enterprise-grade security event management systems.
Riva Cloud has expanded its SaaS global offering by going local and providing regional data centers that apply world-leading security and availability best practices. Based on their regional data residency and related compliance requirements, customers can choose to implement Riva Cloud in data centers in the United States, Canada, Europe, and Australia. Customers can also choose to deploy dedicated Riva Cloud instances to meet their regional privacy mandates and compliance obligations.
“I am thrilled to make this announcement,” said Aldo Zanoni, Riva CEO. “Data security and privacy are Riva’s number one priority and fundamental core value. The cost of failing to comply with industry vertical and regional security and data privacy requirements has become a top concern for our enterprise customers. Achieving SOC 2 compliance confirms our clients’ trust in our technology and processes to ensure their information is always private and secure. This certification is a validation and testament to our success in applying continuous integration and continuous delivery processes to achieve unequaled customer success.”
About SOC 2 Certification
SOC 2 was created by the American Institute of CPAs to ensure the security, privacy, and confidentiality of customer data. SOC 2’s audit framework is a baseline that ensures service providers adhere to the proper handling, processing, and management of customer data. SOC 2 certification is based on five trust service principles that companies must meet to be considered for certification. These five principles are Privacy, Security, Availability, Processing Integrity, and Confidentiality.
SOC 2 certification is issued by outside auditors who assess how well a company complies with the five trust principles based on systems and controls.
Riva offers innovative technology and data operations to help sales, marketing, and service professionals in regulated industries deepen customer relationships and meet strategic goals.
Our Relationship Engine securely and intelligently conditions, curates, and synchronizes customer data so that it gets placed into the right context – whether that is a long-term relationship, a busy inbox or calendar application, or a complex multi-platform enterprise environment.
Riva’s solutions make leading CRM platforms and business applications like Outlook, Exchange, and Google Workspace interoperable – securely and at scale. By doing so, we deliver a reliable, compliant, and actionable Customer 360 to 850+ global enterprises.