Riva Sync
The Riva 2024.1 release focuses on improving the experience for Salesforce Education Cloud users, with the added ability to set exception dates for a recurring shift set in Salesforce, allowing you to easily plan for team members’ time off and scheduled school breaks. Available for Google Calendar only; Microsoft/EWS support will be available mid-March. Read more here.
The Riva 2024.1 release has no additional update for Riva Data Center (On-Premise) or Riva Cloud.
Riva Insight
NOUVEAU: Riva Insight est Disponible en Français
Riva Insight now supports multiple languages, with English and French available out of the box. Want to see Riva Insight in a different language? Reach out to the Riva Success Team.
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New: Sensitive Data Masking
Riva Insight now provides an option to mask identifiable data that is being captured during a diagnostics session with Riva Support, ensuring your data remains private and secure while empowering our support team to better understand how to troubleshoot trickier issues.
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To learn more about these features, as well as the enhancements and bug fixes made to improve your Riva Insight admin and user experience, click here.
Riva Bookings
IMPROVED: Meeting Host Delegation Permissions
Meeting host delegation got easier and more secure, as you can now restrict which users are allowed to set you as a meeting host. This helps prevent any abuse of the delegation feature and possible security vulnerabilities.
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IMPROVED: Internal Attendees Permissions
Increase security by restricting internal attendees (required or optional) only to licensed Riva Bookings users. Previously, all users with a Microsoft Entra ID could be searched and added, creating possible security issues.
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Learn more about these Bookings improvements by clicking here.