Riva On-Premises Admin Guide

Our comprehensive guide to getting you started with Riva deployed in your data center.

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Release Version 2022.1

New! Bi-directional sync for FSC interactions, Support for Microsoft Graph, and more.

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Getting Started

Planning & Design

Deploy Riva On-Premises

How to Get Started with Riva On-Premises

Deploying Riva On-Premises requires planning and following specific step-by-step deployment checklists to ensure that the Riva sync environment is properly configured to meet sync requirements for users. Contents: Before getting…

Riva On-Premises Support and Professional Services

Riva On-Premises licences include access to free technical support and software upgrades. This article defines what is included in free technical support and what is included in billable professional services. Free Technical Support,…

Common Questions About Riva On-Premises Deployments

Here are some common questions and answers related to deploying a Riva On-Premises server: Question: How long does a typical “Riva deployment” take? Answer: Provided that all preparations have been completed, a Riva On-Premises…

Admin Training for Riva On-Premises

Standardized training is normally provided to customer IT staff when a Riva On-Premises server is installed and configured as part of a Get Started Bundle. That training includes an introduction to the setup and configuration of the Riva…

Managing Accounts

Manage the Riva Server

Audience: Riva Administrators who have already deployed a Riva On-Premises server for data synchronization. Welcome to the Admin Guide for the Riva On-Premises server. This online guide is a compilation of links to Knowledge Base…

Scale up with Riva

The Riva Synchronization Platform can scale from a single-server to a multiple-server configuration. The Riva Synchronization Platform, in its simplest deployment, consists of one Riva On-Premises instance on one virtual or physical host system…

CRM Systems support

To synchronize multiple users from a single Riva connection and to avoid having to create individual user connections with individual passwords and sync policies in Riva, a configuration option called “Impersonation” is available…

Troubleshooting Riva

Riva On-Premises issues can be associated to one of the following categories: Installation best practices. Resolving Riva server issues: Unable to run the Riva Manager application; The Request License, Check for Updates, and…

Email systems support

Learn how Riva On-Premises connects to various email systems…

Riva On-Premises FAQs

Getting Started

What Riva On-Premises Syncs

How Riva On-Premises Works

Security and IT

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