HCL Notes operates on the HCL Domino groupware platform. Designed for versatility, Domino simplifies the development of enterprise-native applications that allow customized access to proprietary database information. Because Notes lives within the Domino environment, administrators can customize data access according to roles – allowing authorized users to connect with the customer data they need to build and sustain trusted, profitable relationships. 

But in a business environment where enterprises rely on email, calendaring, and task management applications and CRM, even powerful business solutions like HCL Notes represent only one piece of the puzzle. In order to meet the needs of external (customer) and internal communications, robust data integration solutions are essential to bridge the data gap between Salesforce and Notes. 

That’s where data integration comes in. And depending on the size of your organization, the importance of security, compliance, and the ability to scale for growth, there are a variety of data integration options to consider. 

Riva: The Secure, Compliant, Scalable Salesforce/Notes Data Integration Solution for Large Enterprise

For large enterprises that rely on both Salesforce and HCL Notes email, calendars, to-do lists, messaging, contact management and more, Riva provides a flexible, comprehensive data integration solution that’s designed to scale – while providing standard-setting, industry-specific data security and compliance capabilities. 

Riva is powered by its Relationship Engine – a powerful data ops platform that syncs data between Salesforce and HCL Notes in real time to securely deliver relevant customer information directly to GUIs for both applications. With Riva, HCL Notes email and calendar users are one click away from the ability to dive deeper into Salesforce data (and vice-versa)– ensuring that each customer interaction builds on the last. 

Through the course of the company’s 20-year evolution, Riva has established its place as the industry leader in scalability and security, while offering comprehensive, industry-specific compliance capabilities vital to complex industries like finance, healthcare, and government. 

Riva’s Relationship Engine is designed for large enterprise use, with the capacity to support up to 150,000 simultaneous users, and more than 5 million calendar appointments per month. 

Working together seamlessly and securely, Riva’s solutions form a seamless data conduit between Salesforce and HCL Notes to provide your team with the relevant, timely information it needs to win customers and build enterprise success – while eliminating the risk of data breach and regulatory sanctions. 

Riva Features

Choose Your Solution: Salesforce/Notes Connectors for Small- And Mid-Sized Businesses

When faced with the task of assessing data integration solutions, the size of your enterprise is paramount: one size doesn’t fit all. In most cases, small- and mid-sized businesses have to weigh a range of key considerations, including: 

  • Budget – how much is your company able (or willing) to dedicate for effective integration of CRM and email, calendar, and contact application data? 
  • Security – what is your organization’s potential exposure to the financial and reputational risks of customer data breach?
  • Compliance – does your business operate in a highly regulated industry, where non-compliance can result in sanctions, fines, and loss of customer confidence?
  • Scalability – will the growth trajectory of your business require a data integration solution that can keep pace? 
  • Customizability – do you need robust administrative controls to track user behaviors, and control team member access to sensitive data?

Fortunately, there are a number of capable options well suited to the varied data integration needs of small- and mid-sized businesses that rely on both Salesforce and HCL Notes & Domino, including: 

  • Yesware (mid-sized businesses) – designed for easy installation, Yesware provides a standardized set of options to connect CRM (including Salesforce) with email and calendaring functions (including HCL Notes/Domino. In addition to ease of installation, Yesware is designed for easy adoption, while providing “enterprise-grade” security and compliance capabilities.
  • Outreach.io (mid-sized businesses) – Outreach is a sales engagement platform that operates within Salesforce and connects email, calendar, and task management application data to provide sales teams with a more complete picture of each customer. Outreach allows administrators to tailor role-based data access while ensuring data security – and offering the flexibility to scale for growth.
  • Tray.io (mid-sized businesses) – The Tray Platform is designed to automate “mission critical processes,” creating workflows that integrate customer data throughout the enterprise by connecting CRM, email, calendar, and task management applications. Tray also promises versatility, claiming to provide “instant” access to every app and API, while delivering secure, scalable data integration. 
  • Workato (mid-sized businesses) – An integration platform designed to automate workflows and share customer data between CRM, email, calendars, and task management applications, Workato promises a high degree of scalability and security – with “instant” deployment that requires no coding support.
  • Zapier (small and startup businesses) – This web-based integration syncs customer data between CRM, email, calendar, and task management applications, while automating repetitive tasks that would otherwise require manual data entry on multiple platforms. Designed for plug-and-play simplicity, Zapier provides secure data integration for small businesses that have few IT resources – and require little customization.
  • HCL Domino (small and startup businesses) – For startups and small businesses reliant on HCL Notes – and eager to sync customer email, calendar, and task management data with Salesforce – the HCL Domino platform provides on-board connectors that can automate data flows and protect data security. 

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