Salesforce EAC Alternative: Riva Activity Capture
Why Riva Brings an Unfair Advantage to Your CRM Data Integration
Does your company use Salesforce CRM? Then this data integration comparison between Einstein Activity Capture (EAC) and our solution is for you. While both options provide basic data integration functions between Salesforce and Outlook, Riva Activity Capture complements—or replaces—EAC by allowing trusted, highly scalable and configurable access to customer data when and where it’s needed. Read on and learn where EAC reaches its limits and Riva soars.
The Best Salesforce, Email, and Calendar Integration
Riva has solved integration challenges for hundreds of enterprises like yours over the last 12 years. With proven expertise of handling complex processes and data handling, ability to capture data at scale in real-time, and ironclad security, privacy, and compliance, trust Riva to bring Salesforce, email, calendar, task, and contacts platforms together.
Join the 200+ Blue Chip Companies Already Trusting Riva
Why Choose Riva
Riva goes beyond the basics and delivers an enterprise-grade relationship platform designed to stand up to stringent regulated industries’ requirements.
Highly configurable and customizable
Unlike Salesforce EAC, Riva succeeds when clients require different, complex levels of data access, storage, or custom field and object mapping for their sophisticated business rules and sales processes.
Real-time, bi-directional calendar sync at scale
Unlike Salesforce EAC, Riva Activity Capture creates real-time, bi-directional customer data flow between apps at scale, eliminating calendar inaccuracies and double bookings, with proven enterprise-grade deployments.
Ironclad data security and compliance
Riva has over a decade of experience with regulated industries, including 200+ blue chip enterprises in financial services. Riva meets the strictest data governance requirements, keeps you compliant with infosec requirements and industry regulations, and makes sure your sensitive data like Material Non-Public Information (MNPI) is always secure and protected. With Riva you can rest assured that your data is in safe hands.
Proven experience as an enterprise-grade solution
Rest assured that we understand your needs and are here to help you solve them, seamlessly, from initial contact to deployment and ongoing support. Unlike the many creations and retirements of Salesforce solutions, leaving hundreds of organizations in need of migrating their services, Riva has continuously been supporting our clients with our sync solution.
Industry Recognition
Seamlessly Connect Salesforce CRM and Inbox
Whichever solution you choose, there are also the basics your organization can’t compromise on.
Calendar Integration and Meeting Capture
Streamline scheduling, enhance communication and collaboration, and improve productivity within the organization by syncing calendars in real-time – at scale. Integrating the data into Salesforce reports delivers data-driven insights teams can easily action on, ultimately contributing to organizational success.
Email Activity Capture
Effectively track and relate emails to the proper CRM objects – including custom ones. Analyze email customer interactions, gain better insights into communication patterns, and improve employee productivity to amplify customer lifetime value, while ensuring compliance with regulations and internal policies.
Contact and Lead Integration
Centralize customers and leads data into a comprehensive 360 view, optimize the sales process, and enhance communication, collaboration, and decision-making throughout the organization, ultimately driving business growth.
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