Riva for Financial Services Cloud

Empower your agents, brokers, wealth advisors, and bankers to be more productive and profitable. Riva can help you secure clients for life with personalized client journeys and 360-degree client views.

Riva for Financial Services Cloud

200+

Trusted by global financial service organizations

6 of Top 10

Banks in Canada and USA as active customers 

$32 trillion

Assets Under Management (AUM) by our customers

2,000+

Successful security reviews

Explore How Leading Banks, Wealth Managers, and Insurers Earn Client Trust With Riva

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Build Long-Lasting Relationships

Elevate every client interaction with personalized, automated workflows that trigger the right message at the right time.

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Increase Financial Advisor Productivity and Impact

Give advisors an in-depth look at financial accounts, goals, relationships, and more with one unified 360-degree view of clients.

Shield

Safeguard Your Clients and Your Reputation

Maintain 100% adherence to rules about accessing sensitive information like MNPI by securely controlling and classifying information.

Trusted by Over 200 Financial Services Organizations Worldwide

Wealth Management
Asset Management
Investment Banking
Retail & Commercial Banking
Insurance
Wealth management

“Without Riva, we would not have been able to partner our two organizations. The Riva team took the time to understand our challenges, implement and test the solution, and move it into production. Riva works seamlessly to connect Salesforce and Office 365.”

- Fred Weiner, Operations Manager for Certior Financial
Asset Management

“Riva has enabled our sales organization to be more efficient, allowing them to work in just one system versus two when it comes to calendaring. In a world where even one more click matters, this has definitely saved us time and helped with the change management of our sales team making it easier to get them into Salesforce to do their jobs.”

- Operations Director, Boston-Based Hedge Fund
Investment Banking

“Riva ensures we get the most out of our Salesforce Financial Services Cloud solution… Our bankers are blissfully unaware of the data wrangling that Riva does in the background. They just know that it is easier to manage their relationships and deliver value to clients.”

- CRM Program Manager, Global Investment Bank based in New York
Retail & Commercial Banking

Over the 5-month rollout period, a top five USA-based bank with 1,600 advisors and sales team members, saw the following results:

  • 5+ million events created or updated
  • 470,000+ contacts created

Which translated into productivity savings* of:

  • Time savings of 3,000+ hours per week
  • Total time savings of 60,000+ hours

*Time savings of 45 seconds per customer data creation and/or update

Insurance

Thanks to Riva, a global insurance provider in the USA saw the following results over a year:

  • 35,000 new or updated emails
  • 300,000 new or updated contacts
  • 840,000 new or updated calendar events

Which translated into productivity savings* of:

  • 87,500+ producer hours saved per year
  • $297,000+ per week productivity savings (all-in worker cost/hour of $186)
  • $15 million+ annual productivity savings

*Time savings of 60 seconds per customer data creation and/or update

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Increase Customer Lifetime Value

Create Shared Long-Term Memories of All Clients

Advisors gain one unified view of their clients with Riva’s real-time synchronization between Outlook and Salesforce. By automatically integrating contacts, calendars, emails, and more, advisors can quickly pull insights and recommendations into all their client communications.

Create Shared Long-Term Memories of All Clients

Proactively Nurture Relationships

Deepen client relationships and develop new business through automated client journeys. Automatically triggered emails, tasks, and reminders deliver the right message to the right client at the right time.

Proactively Nurture Relationships

Want to See How Riva Can Help Your Organization?

Learn how Riva can empower your agents, brokers, wealth advisors, and bankers to be more productive and profitable. 

Grow Pipeline With Your Most Engaged Leads

Cadence performance analytics reveal what’s working best, guiding you on which strategies to scale. Individual performance insights help advisors pinpoint their most engaged clients to drive further growth.

Cadence performance analytics

Personalize Every Client Interaction

Stop wasting time composing individual emails with Riva’s ready-to-go templates. Make it easy for clients to take action by embedding unique calendar links with an enterprise-grade scheduling solution that syncs back to Salesforce, preventing double bookings.

Email templates and scheduling

What Could Your Advisors Do With an Hour Back Every Day?

Discover how Riva measurably helps you save time – so you can focus on your clients while growing your book of business.  
Learn More
Riva ROI

Protect Customer Privacy and Maintain Your Reputation

Ensure Client Trust With Every Interaction

Securely control and classify information—such as MNPI data—by assigning sensitivity and compliance levels within Riva. Plus, Riva will respect and enforce all CRM data governance restrictions.

Securely control and classify information

Adhere To Data Residency Regulations With Riva’s Flexible Deployment Options

Riva offers multiple deployment options to fit every organization’s unique requirements. Use Riva’s cloud, spin Riva up inside your cloud, or deploy Riva on-premises in your datacenter.

Riva's Cloud
Riva’s Cloud
Customer’s Cloud
Customer’s Cloud
Customer’s Datacenter
Customer’s Datacenter

“ Riva has helped us mitigate the risk of losing the trust of our valuable high net-worth clients. Our bankers and wealth managers no longer waste time toggling between systems. ”

– Top Four US Bank
Read Case Study
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Book a call with Team Riva Contact us to learn about Riva

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Learn how Riva can help you reclaim your day and confidently follow through with clients.  

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Forrester Study of Riva’s Transformative Impact: 352% ROI, less than 6 months to payback
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