G2 Reviews recognized Riva with 11 badges during the Fall 2024 and Winter 2025 awards period.
This recognition was a welcome affirmation for our team — and a testament to the power of our solutions to unify enterprise data, boost data quality, enhance Customer 360, improve productivity, provide actionable analytics, and accelerate revenue growth.
And with the achievement of the “Users Love Us” badge in the Fall of 2024, it’s clear our efforts to create exceptional digital experiences for our clients, their teams, and the customers they serve are on target.
We’re proud to share news of these badges — and honored to highlight some of the G2 reviews that led to the recognition.
Ease of Implementation (Smooth and Efficient Implementation)
When enterprises invest in technology, they expect them to perform — and to deliver meaningful ROI as quickly and effectively as possible. That’s why we’re especially proud to earn the Fastest Implementation badge.
As testament to our customer-centric commitment, this G2 badge confirms that Riva solutions meet requirements and are easy to set up and implement, with industry-leading “time-to-live” speeds — and high user adoption.
- “We just migrated to the cloud version of Riva, and the project management team laid out the implementation in a very straightforward manner, making it easy for me to complete the migration.” – Verified User in Banking
- “One of the driving forces behind Riva’s selection is our focus on simplifying implementation for our customers so they can start to immediately benefit from Riva.” – Verified User in Financial Services
- “Riva automates everything and is a best-in-class solution!” – Verified User in Financial Services
- “Riva has many advanced features that you may not see on the surface. The support team is able to assist with any customized functionality.” – Verified User in Building Materials
With award criteria measuring customer satisfaction with the set-up process, the time required for go-live, and user adoption percentage, the Fastest Implementation badge makes it clear that our efforts to support client ROI through fast, efficient implementation are paying meaningful dividends.
Best Estimated ROI
New technologies are often long on promises — but the true test of value and impact boils down to their ROI. That’s why we’re proud to have earned G2 accolades for Best Estimated ROI for both the fall 2024 and winter of 2025.
Based on customers’ estimated ROI in a 12- to 18-month period and their likelihood to recommend our products — and supported by the number of reviews received on G2, this badge acknowledges our efforts to design solutions that deliver measurable, meaningful value.
Riva’s solutions are designed to perform, and these badges confirm that our clients are seeing results that make their continued trust and investment worthwhile.
- “It has made my work easier and in an organized way and saves a lot of time. Improved order, inventory, and quote management and so many things.” – Verified User in Computer Software
- “The benefits are not only being able to access information about client meetings but also meet the needs of our consultants when they are on the road and working remotely.” – Verified User in Management Consulting
- “Riva is the best all-in-one (single vendor) solution… recommended now at the global level; Ease of use; EXCELLENT Customer Service; Modern and cutting-edge.” – Verified User in Building Materials
View customer success story: “Signature” Insurance and Investment Firm Trusts Riva to Make Salesforce and Exchange Interoperable – Securely and Automatically
High Performer
Riva Activity Capture and Sales Engagement are designed to help large- and mid-market enterprises to unify data, improve data quality, boost advisor productivity, and nurture long, satisfying customer relationships that translate to measurable bottom-line performance.
With High Performer badges awarded in both fall of 2024 and winter of 2025, it’s clear that our efforts are meeting client expectations. G2’s High Performer badge recognizes Riva’s continued commitment to providing exceptional performance across these categories — an acknowledgment that encourages us to continue and redouble our efforts to deliver.
- “Riva is a good product which has improved over the years… the support and engineering team were very quick in addressing those for us.” – Verified User in Information Technology and Services
- “Riva has the best email syncing capability… All-in-one with the most up-to-date technology.” – Verified User in Food & Beverages
View customer success story: Billion-Dollar NY-Based Insurance Company Relies on the Riva Engine for Real-Time Sync of Over 1.5M Appointments Per Month Between Salesforce and Exchange
Ease of Use
Usability is essential to any technology solution’s potential impact — and the G2 Easiest to Use badge confirms that Riva’s ongoing efforts to ensure client ease of use are achieving their objectives.
Based on factors that include customer satisfaction, ease of use, ease of administration, and high user adoption, this G2 badge confirms that Riva’s solutions are easy to integrate into users’ day-to-day activities, and that the resulting adoption translates to heightened customer experience.
- “Riva’s ease of use has been essential to our Sales & Marketing teams to track sales activity in the Salesforce system.” – Verified User in Banking
- “Riva is easy to configure, leveraging token-based authentication for the integration, and a custom role for limited permissions.” – Verified User in Computer Software
- “The software is very flexible and well-integrated with G Suite… They helped me a lot with the initial configuration and troubleshooting during tests.” – Mattia C., Cloud Specialist
Best Results
The G2 Best Results badge recognizes user satisfaction with companies that are easy to do business with, as evidenced by customer satisfaction with exceptional support — and their likelihood to recommend effective solutions to others.
For the Riva Team, this award confirms that our solutions deliver on their promise by integrating quality data across platforms, making it readily available for advisor use, and improving both customer relationships and bottom-line results.
The G2 Best Results badge recognizes user satisfaction with companies that are easy to do business with, as evidenced by customer satisfaction with exceptional support — and their likelihood to recommend effective solutions to others.
For the Riva Team, this award confirms that our solutions deliver on their promise by integrating quality data across platforms, making it readily available for advisor use, and improving both customer relationships and bottom-line results.
- “Riva helps TD meet the bank standards for data loss prevention for Outlook integration without compromising on end users’ productivity.” – Verified User in Banking
- “Faster access to crucial information. It has made my work easier and in an organized way and saves a lot of time. Improved order, inventory and quote management and so many things.” – Verified User in Computer Software
- “Riva seamlessly connects CRM to Outlook… provides a complete 360 view of the customer’s current situation and recent touchpoints.” – Cameron H., Director of Customer Success
View customer success story: One of America’s Big Four Banks Relies On Riva to Build Relationships, Protect Customer Privacy, and Maintain Their Reputation
Users Love Us
From the Riva team’s perspective, the ultimate measure of success is client satisfaction — making the G2 “Users Love Us” badge especially meaningful.
Awarded to companies with more than 20 reviews, averaging 4.0 stars or higher, this badge confirms that our efforts to deliver powerful, usable, productivity-boosting activity capture and customer engagement solutions are meeting their mark.
- “[Riva’s] solution is flexible and configurable compared to other vendors, support is excellent, and the team is always accommodating and responsive. Riva keeps our Sales and Ops teams in sync, which allows better collaboration and saves time that can be used productively for primary purposes instead of admin activities.” – Verified User in Financial Services
- “Riva has the best email syncing capability and activity capture capabilities. Calendar syncing, activity scheduling, and reminders are easy — all in one with the most up-to-date technology.” – Verified User in Banking
- “[Riva] solves the need for tracking client interactions in our CRM system. Our Sales & Marketing team heavily rely on Riva to track productivity — and we recently implemented the bookings tool to solve the problem of booking friction.” – Alex R., Enterprise Client
Experience Riva
At Riva, we value all customer feedback — and rely on it to continually improve our Activity Capture and Sales Engagement capabilities.
When customers make the extra effort to share praise for their experience with Riva’s solutions, it carries special significance. We’re eternally grateful for our customers and for the trust they place in us to deliver meaningful, measurable ROI.
Learn more about Riva’s continuing commitment to innovation and customer satisfaction — or contact us for a live demo.
