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Featured Post

Riva’s Total Economic Impact™: a Commissioned Study by Forrester Consulting

Salesforce

Riva RevOps Essentials: Connecting Salesforce to Office 365 and Exchange

Facing the CRM/Email Divide If your enterprise relies on Salesforce, there’s a good chance that’s not the only platform your...

Customer Data Operations, News

Revenue Data Ops Are the Key to Customer Retention

Long-Term Customer Retention: Data Is the Key From an ROI standpoint, there’s no contest: dollar-for-dollar, the resources your enterprise directs...

NetSuite

Riva RevOps Essentials: Unifying Customer and Deal Data Between Netsuite CRM and Office 365, Outlook, Gmail, and HCL Notes

Finding the Netsuite Integration Sweet Spot If your Go-To-Market teams use NetSuite CRM, they’re already familiar with the advantages of...

Banking / Financial Services

CRM Data Integration: Enterprise Revenue Ops Success Stories

What Our Clients Say As a consumer, you’ve likely had both positive and negative experiences with the products and services...

Customer Data Operations

“Savings” That Don’t Add Up: 7 Hidden Carrying Costs of Native CRM Connectors

Native CRM Connectors Can Compromise Data Trust, Compliance, and Productivity We’ve all been caught in the vice of choosing between...

Customer Data Operations, News

5 Data Trust Solutions to Reduce Risk of Bad Revenue Data

Connect Data in Communications and Revenue Stacks to Improve Trust In Part I of this series, we shared a roster...

Customer Data Operations

5 Data Trust Challenges: How Disaggregated Data Puts Your Enterprise at Risk

Data Trust Suffers When Your Communications and Revenue Stacks Don’t Talk to Each Other Shopping for a new (or improved)...

Customer Data Operations

From Skeptics to Superusers: Turning the Tide on Low CRM Adoption

It’s a problem that plagues nearly every IT leader: low CRM adoption. And it’s frustrating. You’ve implemented the software. You’ve...

Customer Data Operations

Customer Data Compliance and CISO Peace of Mind

Customer Data Compliance: The Key to CISO Peace of Mind When customers interact with businesses, it’s often taken for granted...

Customer Data Operations, Insight

Harnessing the Power of Contextual Customer Data

What is Contextual Data and Why Does it Matter? Strong customer relationships in the age of digital transformation aren’t a...

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