The Data-Driven Advantage: How Revenue Data Operations Simplifies Customer Journeys
The rapid acceleration of digital transformation has boosted customer insight to the top of technology and data operations priorities. To...
Building Customer Trust and Retention: Exploring Four Key RevOps Trends
Over the past few years, RevOps has taken the spotlight in revolutionizing companies. It’s one of the most important trends...
Until You Can Trust Your CRM Data, Your Customers May Not Trust You
It may sound counterintuitive, but customers aren’t in the market for products or services. They’re in the market for relationships...
Your Revenue AI is Only as Good as Your CRM Data
With the incredible amount of coverage and noise ChatGPT has created recently, it’s a sure bet you’re hearing more and...
Forrester, Salesforce and Riva Webinar
As enterprises have digitized customer journeys to improve business outcomes, the stack of applications they rely on to communicate with...
More Performance and Less Noise: 8 Steps to a Leaner, Meaner Revenue Tech Stack
Short-term technology decisions carry long-term consequences At their heart, most modern enterprises are pragmatic. And while nearly all strive to...
Smart Data Governance and Compliance: 6 Best Practices For Effective Data Stewardship
No matter what industry you’re in, you’re increasingly reliant on the vast volumes of customer and deal data you gather...
Riva’s Total Economic Impact™: A Commissioned Study by Forrester Consulting
Transformative Impact is Worth the Investment At Riva, we’ve spent decades building an impressive list of clients who rave about...
6 Ways to Convince Your CFO to Invest in Customer Data Operations
Most enterprises invest in CRM to establish a shared repository for the vital—and valuable—customer data gathered in the ordinary course...
Moving to the Cloud: A Simple Way to Eliminate Tech Debt?
When it comes to timely technology improvements, the price of doing nothing is high. Consider Southwest Airlines. After decades in...